The primary responsibility will be to manage the credit and collection processes, ensuring timely payment and resolution of outstanding balances. This role requires effective communication skills, attention to detail, and a proactive approach to credit evaluation and collections. The Credit and Collection Associate contributes to maintaining positive patient relations while safeguarding the clinic's financial stability.
· Credit Evaluation: Assess the creditworthiness of patients and assist in
determining appropriate creditsReview and analyze credit reports to support
credit decisions.
· Billing and Collections: Coordinate with Billing and Collection Specialists
to monitor and address outstanding patient balances. Communicate with
patients, negotiate payment plans, and handle inquiries.
· Payment Processing: Facilitate resolution of payment discrepancies,
ensuring timely payments. Aid patients seeking information on billing and
payment options.
· Recordkeeping: Maintain accurate records of credit evaluations, collection
activities, and payment arrangements. Generate reports on credit and
collection metrics.
· Customer Service: Deliver excellent customer service, addressing
patient inquiries and concerns related to credit and collections. Collaborate
with clinic staff for prompt issue resolution.
· Communication: Communicate effectively with internal teams to streamline
credit and collection processes. Keep patients informed about their financial
responsibilities and work towards mutually agreeable solutions.
· Compliance: Stay informed about healthcare billing regulations and
compliance standards related to credit and collections. Ensure adherence
to relevant laws and regulations in credit and collection practices.
· Reporting: Contribute to the generation of regular reports on credit and
collection activities for clinic management.
· Additional Responsibilities: Be prepared to take on other duties and
responsibilities as assigned by the Company, its directors, or persons
designated by the Management.
· College graduate
· Proven experience in credit and collections, preferably in a healthcare or
clinic setting.
· Excellent communication and interpersonal skills.
· Familiarity with healthcare billing software and electronic health record
(EHR) systems.
· Proficient in MS Office.
· Ability to handle sensitive financial information with confidentiality.
· Excellent communication and interpersonal skills.Understanding of
healthcare compliance and privacy regulations.
Ready to take the next step in your career with Clinica Prime?
Send your updated resume/CV to hrd@clinicaprime.com.ph
with the subject line:
[JOB POSITION] – Complete Name
(Example: Nurse – Juan Dela Cruz)
We’re excited to learn more about you and how you can be part of our growing team of compassionate healthcare professionals.