Careers

Credit and Collections Associate

The primary responsibility will be to manage the credit and collection processes, ensuring timely payment and resolution of outstanding balances. This role requires effective communication skills, attention to detail, and a proactive approach to credit evaluation and collections. The Credit and Collection Associate contributes to maintaining positive patient relations while safeguarding the clinic's financial stability.

Key Reponsibilities and Accountabilities:

· Credit Evaluation: Assess the creditworthiness of patients and assist in
  determining appropriate creditsReview and analyze credit reports to support
  credit decisions.

· Billing and Collections: Coordinate with Billing and Collection Specialists
  to monitor and address outstanding patient balances. Communicate with   
  patients, negotiate payment plans, and handle inquiries.

· Payment Processing: Facilitate resolution of payment discrepancies,
  ensuring timely payments. Aid patients seeking information on billing and
  payment options.

· Recordkeeping: Maintain accurate records of credit evaluations, collection
  activities, and payment arrangements. Generate reports on credit and
  collection metrics.

· Customer Service: Deliver excellent customer service, addressing        
  patient inquiries and concerns related to credit and collections. Collaborate
  with clinic staff for prompt issue resolution.

· Communication: Communicate effectively with internal teams to streamline
  credit and collection processes. Keep patients informed about their financial
  responsibilities and work towards mutually agreeable solutions.

· Compliance: Stay informed about healthcare billing regulations and
  compliance standards related to credit and collections. Ensure adherence
  to relevant laws and regulations in credit and collection practices.

· Reporting: Contribute to the generation of regular reports on credit and
  collection activities for clinic management.

· Additional Responsibilities: Be prepared to take on other duties and
  responsibilities as assigned by the Company, its directors, or persons  
  designated by the Management.

Qualifications:

· College graduate
· Proven experience in credit and collections, preferably in a healthcare or
  clinic setting.
· Excellent communication and interpersonal skills.
· Familiarity with healthcare billing software and electronic health record
  (EHR) systems.
· Proficient in MS Office.
· Ability to handle sensitive financial information with confidentiality.
· Excellent communication and interpersonal skills.Understanding of
  healthcare compliance and privacy regulations.

Ready to take the next step in your career with Clinica Prime?
Send your updated resume/CV to hrd@clinicaprime.com.ph
with the subject line:
[JOB POSITION] – Complete Name
(Example: Nurse – Juan Dela Cruz)

We’re excited to learn more about you and how you can be part of our growing team of compassionate healthcare professionals.

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